🔒 Privacy & Security

FB99 Privacy Policy – Your Information Is Safest with Us

Everything you share with FB99 — your name, phone number, and payment details — is handled with the utmost care. On this page, learn what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
256-bit SSL Encryption Sale of data is strictly prohibited Secure data centers GDPR Compliance Independent audits

01 Introduction and applicability of this policy

This Privacy Policy FB99 Applies to all users of the (fb99.bio) website and related services. This policy is in effect whenever you create an account on FB99, play games, make a deposit, or get in touch with us.

We understand that personal privacy is an incredibly sensitive matter. For people in Bangladesh, sharing phone numbers, payment details, or ID information with anyone carries serious risk. That is why FB99 Data protection has been our top priority from day one. Our privacy policy is built in line with international standards — in particular, the GDPR (General Data Protection Regulation).

Our Core Commitments: FB99 never sells your personal information, shares it with advertisers, or discloses it to third parties without a valid reason. Your data is used solely for the purpose of delivering our services.

02 What Information We Collect

FB99 Two types of data are collected — (1) information you provide directly, and (2) information collected automatically based on your usage behavior.

Information provided directly by you

  • Identification information: Full name, date of birth, gender
  • Contact details: Phone number, email address
  • Address details: Division, district, upazila
  • Identity verification details: National ID number or passport number (for KYC purposes)
  • Payment information: bKash/Nagad/Rocket number (for transaction processing)

Automatically collected information

  • Device information: Device type, operating system, and browser
  • IP Address: For security verification and fraud prevention purposes
  • Gaming History: Games played and time spent
  • Transaction history: Deposit and withdrawal records
  • Cookie Data: For session management and a personalized experience

03 Why This Information Is Collected

FB99 Never collects information without purpose. Every piece of data has a clear reason for being collected, and unnecessary data is deleted once that purpose has been fulfilled.

  • Account Management: Registration, login, and identity verification
  • Payment processing: Processing deposits and withdrawals
  • Security assurance: Prevention of fraud, money laundering, and unauthorized access
  • Legal Obligations: Regulatory compliance reporting
  • Service improvement: User experience analysis and improvement
  • Customer Support: Verifying your identity to resolve issues
Data minimization policy

FB99 collects only the minimum information necessary. We believe your right to privacy outweighs our operational convenience.

04 Data retention period and storage location

Your Information FB99Stored on secure servers at international-standard data centers with 24/7 physical and digital security in place.

Retention periods vary depending on the type of information:

  • Account Information: Up to 5 years after account closure
  • Transaction records: 7 years as required by law
  • KYC Documents: Securely archived after verification
  • Cookie & Session Data: Until end of session or up to 1 year, whichever comes first

05 Sharing information with third parties

FB99 Does not sell your information. However, to deliver our services, we share limited data with certain trusted third parties:

Service provider partners

  • Payment gateway: bKash, Nagad, Rocket — only the information necessary to process the transaction
  • Identity verification agencies: Third-party verification providers for the KYC process
  • Technology infrastructure: Cloud service providers operating under contract with us

Legal & Regulatory Reasons

In the following circumstances FB99 Legally required to disclose information:

  • Upon receipt of a valid court order or subpoena
  • To assist law enforcement agencies in their investigations
  • Subject to regular audits by gaming regulatory authorities
Important: All third-party partners are bound by strict confidentiality agreements with FB99. They may not use the information provided for any other purpose or share it with any other party.

06 Cookies & Tracking Technologies

FB99 Cookies are used on this website. Cookies are small text files stored in your browser that help enhance your experience.

Cookies We Use

  • Essential cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your language preferences and user settings
  • Analytical cookies: To identify which pages are most frequently visited

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

07 Your Data Rights

FB99 believes every user should have full control over their own data. That is why we provide you with the following rights:

08 Protection of minors' data

FB99 Strictly prohibits collecting information from anyone under 18. If a minor registers using false information and we become aware of it, the account will be closed immediately and all collected data will be deleted.

If you believe your child has opened an account without permission, please contact our customer support immediately. We will resolve the matter as quickly as possible.

09 Technical measures for data security

To Protect Your Information FB99 Uses multiple layers of security, including:

  • SSL/TLS Encryption: Bank-grade 256-bit encryption on all data transmissions
  • Database encryption: Stored data is also kept in encrypted form
  • Firewall protection: Multi-layer firewall to prevent unauthorized access
  • Regular security audits: Annual penetration testing conducted by independent experts
  • Staff Training: All staff receive training on strict data privacy policies
  • Two-factor authentication (2FA): An extra layer of security for your account
Our responsibilities in the event of a data breach

In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as quickly as possible. Your protection is our top priority.

10 Changes to the Privacy Policy

FB99 This Privacy Policy may be updated as needed. For significant changes, we will notify you via your registered email or SMS and post an announcement on the website.

The "Last Updated" date changes with every update. We recommend visiting this page from time to time. Even after any changes, FB99 Continued use of the site will be taken as your acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. Support email: [email protected]

We typically respond within 24–48 hours. For urgent matters, you can also reach us via live chat — available 24/7.

Your Data Rights

You have full control over your personal information at FB99

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Right to access

You may request to view the information we hold about you

✏️
Right to rectification

You have the right to correct any inaccurate information

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Right to erasure

Data can be deleted beyond legal obligations

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Right to restrict processing

You may request that data processing be restricted in certain cases

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Right to data portability

You can request a copy of your data or have it transferred

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Right to Object

You may object to the use of your data for specific purposes

To exercise any of your rights, please contact our customer support. We will respond within 30 days.

How Your Data Flows

The process from registration to secure storage

1
Data collection

You provide information at the time of registration or during a transaction. Only the information strictly necessary is requested.

2
SSL Encryption

Data is encrypted with 256-bit SSL before it even reaches our servers.

3
Verification

Information is verified for accuracy. False information is automatically flagged.

4
Secure storage

Securely stored in an encrypted database for a defined retention period.

5
Deletion once no longer needed

Once the designated retention period expires, or upon your request, your data is permanently deleted.

Our Security Features

Why FB99 Is Bangladesh's Most Secure Gaming Platform

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End-to-End Encryption

Every message and transaction is fully encrypted from end to end — no one can intercept it in transit.

Bank-grade security
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Multi-layer firewall

Multiple layers of firewall are active to protect against hackers and DDoS attacks.

24/7 Active
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Regular penetration testing

Independent security experts review our systems twice a year.

Third-party verification
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Two-step verification

Keep two-step verification enabled at login via SMS or an authenticator app.

Additional Security
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Real-time monitoring

Unusual activity is automatically detected and acted upon immediately.

AI-Powered Detection
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GDPR Compliant

All our processes comply with the highest international data protection standards.

International Standards
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Play in a safe and private environment at fb99

Play with confidence, knowing your data is safe. Your privacy is always protected at FB99. Join today and enjoy a worry-free experience.

18+ | SSL Secured | Data Never Sold


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